Refund policy
GENERAL REFUND POLICY:
We offer a 14 day return policy.
Shipping charges are not refundable that would be your cost, unless it is proved to be the error of us.
However, if you've bought the wrong size sleeves etc, we offer FREE return shipping.
Items need to be:
* returned in the condition sent out
* with all original item packaging
For a free shipping label simply email us at resolutestrengthwear@gmail.com and we will pass that info on.
BELT REFUND POLICY:
Resolute brand belts or plain (uncustomized) belts can be refunded and exchanged without issue within 14 days.
As for customized belts:
If you change your mind or want a refund you have the opportunity to do that until the confirmation of your customization design is approved by you.
Once you have approved your design, a refund will depend if it's gone to print. If we've made it to your unique customization then we cannot offer a refund.
If the belt arrived and is damaged, we will ask for photos for verification and if it is damaged in transit, photos of the packaging. We will get you to ship it back to us for us to inspect. After its arrived a refund will be processed.